❓ Frequently Asked Questions
Are you a trader or a factory?
We are an absolute manufacturing factory. We welcome you to visit our production lines, labs, and meet our chemists anytime.
What is your Minimum Order Quantity (MOQ)?
Usually the MOQ ranges from 500kg to 1,000kg, depending on the specific raw materials required for your order.
How long does it take to produce a sample?
For raw material samples, it typically takes 4-7 days. Packaging samples may require further discussion based on complexity.
What are your accepted payment methods?
We usually accept T/T (30% advance deposit, balance before shipment). Other payment methods can be discussed based on order volume.
Do you provide OEM/ODM services?
Yes, we have great OEM/ODM capabilities to satisfy your needs. If you name it, we can make it with our professional engineering team.
Is the product suitable for all hair types?
Yes, our PH-balanced formula is designed to be gentle and effective for chemically treated, damaged, dry, and frizzy hair.